Delivery Information
Information Regarding Delivery.
We know you’ll be keen to receive your order as quickly as possible. Please make sure you provide us with:
- A valid delivery address (either residential or business) as we cannot ship our products to PO Box or Parcel Collect, and
- Contact phone number so we can contact you if there are any issues with your consignment.
Our couriers require the customer’s phone number for each delivery. We can’t book your delivery unless you have provided us with a valid daytime phone number.
We pack every order carefully to ensure it reaches you in good condition.
Your order will be sent through one of our preferred couriers.
After payment has been received, your order will be processed by the following business day.
Shipping timeframes:
| NSW, ACT | 1 to 3 business days |
| QLD | 2 to 5 business days |
| VIC | 2 to 5 business days |
| SA, WA, TAS, | 3 to 6 business days |
Shipping charges are calculated depending on the quantity, weight, location and if it contains dangerous goods.
All consignments are tracked. The tracking number can be viewed in the email notification you receive after the order has been dispatched. If you can't find it or need help with tracking, please contact us.
If you have any questions about delivery, please contact us and we will do our best to make sure you’re happy.